Privacy Policy
1. Introduction and Scope
RadiantFlux RA ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.
2. Information We Collect
Personal Data
We collect information you voluntarily provide, including but not limited to:
- Name and contact information (email, phone number)
- Address and geographic location data
- Account credentials and passwords
- Billing and payment information
- Course enrollment details
- Educational background and professional information
Usage Data
We automatically collect information about your interaction with our platform:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Course progress and performance metrics
- Clickstream data
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.
3. How We Use Your Information
We use collected information for:
- Providing and improving our courses and services
- Processing payments and managing accounts
- Communicating course updates and learning materials
- Personalizing your learning experience
- Sending marketing communications (with your consent)
- Analyzing platform usage and improving functionality
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Data Sharing and Third Parties
We may share your information with:
- Instructors and mentors for course delivery
- Payment processors for billing purposes
- Analytics providers to understand platform usage
- Cloud hosting providers for data storage
- Legal authorities when required by law
We do not sell your personal data to third parties for marketing purposes.
5. Data Retention
We retain personal data for as long as necessary to provide services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal requirements.
6. Your Rights Under Argentine Data Protection Law
Under Argentina's Personal Data Protection Law (Ley 25.326), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of certain processing activities
- Data portability
To exercise these rights, contact us at privacy@radiantfluxra.com.
7. International Data Transfers
Some of our service providers may be located outside Argentina. We ensure appropriate safeguards for international data transfers through standard contractual clauses and privacy frameworks.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete the data promptly.
9. Security Measures
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure password storage with hashing
- Access controls and authentication mechanisms
- Regular security audits and updates
- Employee training on data protection
10. Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated via email or prominent website notice. Continued use constitutes acceptance of updated terms.
11. Contact Information for Privacy Concerns
RadiantFlux RA Privacy Team
Email: privacy@radiantfluxra.com
Phone: +54 (11) 1234-5678
Address: Av. Corrientes 1234, Buenos Aires, Argentina
You can also contact Argentina's Data Protection Authority (Autoridad de Protección de Datos Personales) for complaints regarding data protection violations.